Our engineers believe we have now resolved the issue and will continue to monitor the issue. The reason for outage was a clash of nameserver record in our DNS servers, this was due to a software corruption. It took some time for the software provider to identify the issue and resolve the issue.
Posted Apr 30, 2021 - 22:44 AEST
Investigating
We have had reports of customers with issues around DNS resolution . Our network engineers are working to identify the issue. We will update you as soon as we have identified the issue.
Posted Apr 30, 2021 - 20:53 AEST
This incident affected: Brisbane (Brisbane - Web Hosting), Perth (Perth - Web Hosting), New Zealand (New Zealand - Web Hosting), Melbourne (Melbourne - Web Hosting), and Sydney (Sydney - Web Hosting).