All services have now been restored and maintenance was successful
Posted Aug 28, 2018 - 21:39 AEST
Update
The Maintenance is taking longer than expected new ETA is Tuesday 28-08-2018 21:45:00 (9:45PM)
Posted Aug 28, 2018 - 21:24 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 28, 2018 - 21:00 AEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 27, 2018 - 20:36 AEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 27, 2018 - 20:24 AEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 27, 2018 - 20:23 AEST
Scheduled
Type: Scheduled Status: Open Start Date: Tuesday 28-08-2018 21:00:00 (09:00PM) End Date: Tuesday 28-08-2018 21:20:00 (9:20PM) Severity: Medium Impact Services Affected: Melbourne - Shared Web Hosting, Sydney - Shared Web Hosting
Event Description
During the above times, Cloud Servers Australia network engineers will be performing emergency maintenance on the sh-whm-me1-1 web hosting server. We have identified a hardware issue that needs to be resolved as soon as possible to avoid further impact to services.
While every effort has been made to reduce customer impact, due to the nature of the work, customers may experience a complete network outage of up to 20 minutes during the maintenance window.
All services are expected to be restored by no later than 9:20 PM. If you continue to face any issues after this time, please contact our 24/7 Australian support team via email support@cloudserversaustralia.com.au or by phone on 1300 074 267.