The scheduled maintenance has been completed.

All services have now been restored and maintenance was successful

The Maintenance is taking longer than expected new ETA is Tuesday 28-08-2018 21:45:00 (9:45PM)

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

Type: Scheduled
Status: Open
Start Date: Tuesday 28-08-2018 21:00:00 (09:00PM)
End Date: Tuesday 28-08-2018 21:20:00 (9:20PM)
Severity: Medium Impact
Services Affected: Melbourne - Shared Web Hosting, Sydney - Shared Web Hosting

Event Description

During the above times, Cloud Servers Australia network engineers will be performing emergency maintenance on the sh-whm-me1-1 web hosting server. We have identified a hardware issue that needs to be resolved as soon as possible to avoid further impact to services.

While every effort has been made to reduce customer impact, due to the nature of the work, customers may experience a complete network outage of up to 20 minutes during the maintenance window.

All services are expected to be restored by no later than 9:20 PM. If you continue to face any issues after this time, please contact our 24/7 Australian support team via email support@cloudserversaustralia.com.au or by phone on 1300 074 267.

Alternatively you can view the status on out status page here http://status.cloudserversaustralia.com.au